The General Practitioners

Practice Staff

Practice Manager

Janice McPhail AMGP DIP MInstAM (Adv Dip)

Our practice manager is in overall charge of the day to day running of the practice. She will be happy to hear your views and suggestions about the service offered by the practice.

Administrative Support

This is provided by Carol Cogan who is personal assistant to our practice manager as well as the IT support officer for our practice. She is assisted by Morag Luke (admin assistant) and Margaret Taylor (practice secretary)

Receptionists

Reception supervisor Ann Ramage leads a team including Mary McQuade, Alice McKinlay, Lesley Grierand Josephine Beattie . Trust clerical officers Elma Graham and Elizabeth Coltart also work within our reception area. Please remember that the reception staff are there to help you and any questions they may ask are designed to assist the doctors in caring for your wellbeing.

Practice Nurses

Our practice nurses a professional person in her own right and she may be seen by appointment. They can often help with problems that patients may not wish to see their doctor about. They also provides preventative, monitoring and screening services for the practice and deals with the following:

Long-term Conditions
The Primary Care Trust also employs district nurses, health visitors and other attached staff who work from within the health centre.

District Nurses (Tel: (01294) 832489)
Sister Jean Morrison, Staff Nurses Myra Knight, Linda Anderson and Jayne Galsworthy.
The District Nursing Team will provide specialist nursing care for patients within their home environment. They will provide care and health advice for patients with:

• Acute and chronic wounds
• Ear syringing and phlebotomy service
• Administration of injections
• Support and care for patients with a long-term condition
• Support and care for patients with a terminal illness
• Support to relatives and carers
• Promotion of incontinence
• Provision of equipment to support care at home

Referral to the District Nursing service can be made via your GP, hospital, self-referral, friends, family or carers.

Health Visitors (Tel: (01294) 836753)
Jan Cunningham and Sandie McCulley
We have two attached community health visitors who are registered nurses with extra training in health promotion and public health. Their work includes:

• Assessing the development of children under five
• Supporting and advising parents on parenting and behavioural problems
• Support for the elderly, disabled and housebound
• Cardiac rehabilitation, smoking cessation advice
• Stress management
• Providing health education for the community
• Promoting healthy lifestyles
• Child health surveillance clinics

Jan Cunningham’s clinic: Thursday 10.00am - 12 noon (by appointment only)
Sandie McCulley’s clinic: Wednesday 9.30 - 11.00am (by appointment only)

Nurse Training

From time to time, student nurses may be invited to join our practice to gain experience in general medical practice, community nursing, health visiting and midwifery.

Podiatrist (Tel: (01294) 832523)

Available for anyone who has a podiatry need.
Services available include:

• Biomechanics
• Nail surgery
• Diabetes screening and treatment
• Chronic foot deformity and lesions
• Health education/footwear advice

Access to a podiatry assessment can be arranged by picking up and completing a podiatry referral form available at reception desk.

Named podiatrist at DHC is Mrs Lisa Lawson SRCh MChS

Zero Tolerance Against Violence

The NHS Zero Tolerance Zone is a nationwide campaign to stop violence against staff working in the NHS. The Government is determined to ensure that staff who spend their lives caring for others are not rewarded with intimidation and violence. Violence means any incident whereby a GP or any member of staff is abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, wellbeing or health. Violence against staff working in the NHS is a crime and employers are working with the police locally to prevent it.

If you require any further information please see website www.nhs.uk/zerotolerance or speak to the practice manager.