We run a full appointment system.
The surgery is open throughout the day from 8.30am to 1.00pm and from 2.00pm to 5.30pm.
We are a baby-friendly Practice. You are welcome to breastfeed your baby; please ask a member of the Team if you would like to sit somewhere private.
We are delighted to advise you that as from Monday, 2nd October 2023 the Practice will be offering extended hours on a Monday and Tuesday. These appointments will be pre-bookable and will be for Face to Face reviews only. The hours being offered are:
Monday 5 to 6pm – appointments available with Advanced Nurse Practitioner
Tuesday 8 to 9am – appointments available with Practice Nurse
Tuesday 8 to 9am – appointments available with GP
Out Of Hours - Tel: 111 (for NHS 24)
Our practice is closed between 5.30pm in the evenings and 8.30am the following weekday morning. We are closed at weekends. We are also closed on certain public holidays and training afternoons as announced but cover has been prearranged with NHS 24. During all closed periods, if you call the surgery a message will give you the telephone contact number for the out-of-hours service and their website is: www.nhs24.com.
When you call the out-of-hours service, you will be put through to a call handler who will help to assess your need before deciding what best to do. Please use this service ONLY if you genuinely cannot wait to see your own GP.
Protected Time Training for Doctors, Nurses And Administrative Staff
Our practice participates in the above scheme along with 19 other practices in North Ayrshire. This involves half day closing on selected afternoons throughout the year. Urgent medical and nursing care during these afternoons are covered by the out-of-hours emergency service. Dates of practice training and closures will be advertised well in advance. Please enquire at reception.