Zero Tolerance Against Violence
The NHS Zero Tolerance Zone is a nationwide campaign to stop violence against staff working in the NHS. The Government is determined to ensure that staff who spend their lives caring for others are not rewarded with intimidation and violence. Violence means any incident whereby a GP or any member of staff is abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, wellbeing or health. Violence against staff working in the NHS is a crime and employers are working with the police locally to prevent it.
If you require any further information please see website www.nhs.uk/zerotolerance or speak to the practice manager.
We believe the majority of our patients would be shocked to learn that the level of verbal abuse and threatening behaviour towards our staff has increased significantly. This is distressng for them and takes up valuable time which could be used to assist others.
We have a duty of care to our staff as well as our patients. Staff have a right to come to work without fear of violence and abuse. Verbal abuse, swearing, shouting and threatening staff is totally unacceptable and will not be tolerated.